IGA Lounge-Everything You Need To Know

If you are looking for a comfortable and spacious place to relax before your flight from Istanbul Airport, consider the IGA Lounge.

This lounge is open 24/7 and accessible to business class passengers on many airlines and Priority Pass members.

The lounge offers various amenities, such as a barista-made coffee bar, a buffet with hot and cold dishes, a pide station, and conference rooms. 

The lounge also boasts a modern design, high ceilings, and plenty of seating options.

However, the lounge has its drawbacks. In this review, we’ll cover everything you need to know about this lounge and help you learn more about it. Let’s get started.

IGA Lounge Overview

The IGA Lounge is a premium lounge at Istanbul Airport that offers travelers a comfortable and relaxing experience.

The lounge has various amenities, such as free Wi-Fi, massage service, shower facilities, open buffet food and drinks, prayer rooms, a children’s play area, a billiard table, a bar area, a terrace, and a TV. 

The lounge is open 24/7 and can accommodate up to 600 guests. Business class passengers can access the lounge on most non-Star Alliance airlines or pay a fee of 75 Euros for adults, 37.5 Euros for children, and free for infants. The lounge is also part of the Priority Pass network, but there may be a long queue to enter due to the inefficient check-in system. 

Skytrax rates the IGA Lounge as a 5-Star Airline Lounge for its lounge facilities and staff service.

The lounge is located on the upper level of the main terminal and has a map at the entrance to help guests navigate the spacious lounge.

The IGA Lounge is a great option for travelers who want to enjoy a pleasant pre-flight time at Istanbul Airport.

What is included in the IGA lounge?

The IGA lounge is a premium service offered at the Istanbul Airport for passengers who want to enjoy a comfortable and relaxing pre-flight experience.

The IGA lounge has separate facilities for domestic and international departures, and it accepts Priority Pass members and pay-in guests. Some of the features and amenities that are included in the IGA lounge are:

  • Free Wi-Fi
  • Free massage service (available on certain days and hours)
  • Shower facilities
  • Unifree Welcome Lounge
  • Buffet food and drinks
  • Prayer rooms (separate for male, female, and multi-faith)
  • Children’s play area
  • Pool table
  • Bar area
  • Alcoholic and non-alcoholic drinks
  • Terrace
  • 24/7 service
  • Relaxation and reclining areas
  • Flight information screens
  • Open pide (Turkish pizza) service
  • TV

The IGA lounge service is valid for 4 hours, and prices vary depending on passengers’ age and membership status.

The lounge aims to provide guests with a pleasant and privileged airport experience, regardless of their flight class. 

How long can I stay in the IGA lounge?

The IGA lounge service is valid for 4 hours per entry pass, regardless of whether you use the domestic or international departures lounge.

Subject to availability and capacity, you can extend your stay by purchasing a new pass. The lounge is open 24/7, so you can enjoy its amenities anytime or at night. 

However, please note that some services, such as the free massage service, are only available on certain days and hours.

To make the most of your time at the IGA lounge, we recommend checking the flight information screens regularly and leaving the lounge at least 45 minutes before your boarding time.

How much is an IGA lounge Pass at Istanbul Airport?

The IGA lounge pass is a ticket that allows you to access the IGA lounge at the Istanbul Airport, where you can enjoy various amenities and services before your flight. The price of the IGA lounge pass depends on several factors, such as:

  • Your age and membership status

The IGA lounge pass is cheaper for children (7-12 years old) and free for infants (0-6 years old). It is also discounted for Priority Pass members and IGA Pass package holders.

  • Your departure type

The IGA lounge pass is valid for domestic or international departures, and the prices may vary depending on the lounge you choose.

  • Your purchase method

The IGA lounge pass can be purchased online or at the airport. The online rate is usually lower than the airport rate and guarantees your seat in the lounge.

  • Your currency and exchange rate

The IGA lounge pass is priced in Euros, but you can also pay in other currencies. However, the exchange rate may affect the final amount you pay.

According to the official website of IGA Pass, the current prices of the IGA lounge pass for 4 hours are as follows (as of March 2024):

Departure Type Adult (12 Years and Older) Child (7-12 Years) Baby (0-6 Years)
Domestic 75,00 € + VAT 37,50 € + VAT 0,00 € + VAT
International 75,00 € + VAT 37,50 € + VAT 0,00 € + VAT

 

How do you get to the IGA lounge in Istanbul?

To get to the IGA lounge, you need to follow these steps:

If you depart from the international terminal, you must go through passport control and security first. Then, follow the signs for the IGA lounge, located on the mezzanine floor, near the restaurants and fashion stores.

If you depart from the domestic terminal, you must first go through security. Then, follow the signs for the IGA lounge, which is located near gate G11.

Once you reach the lounge entrance, you must scan your boarding pass or IGA pass to gain access.

You can also purchase a lounge pass online or at the airport, subject to availability and capacity.

Enjoy the various amenities and services that the IGA lounge offers.

Is there any dress code in the IGA Lounge?

The IGA Lounge does not have a strict dress code, but it expects its guests to dress appropriately and respectfully. According to the IGA Lounge website, the following are some of the guidelines for the dress code:

  • Guests should avoid wearing clothing that is too revealing, offensive, or dirty.
  • Guests should avoid wearing clothing associated with political, religious, or social movements or groups that may cause discomfort or disturbance to other guests or staff.
  • Guests should avoid wearing clothing that is hazardous or potentially harmful to themselves or others, such as sharp objects, flammable materials, or weapons.
  • Guests should avoid wearing excessively noisy clothing, such as bells, whistles, or musical instruments.
  • Guests should avoid wearing clothing inappropriate for the weather or season, such as winter coats in summer or shorts in winter.

The IGA Lounge staff reserves the right to refuse entry or ask guests to leave if they do not comply with the dress code or behave in a disruptive or disrespectful manner.

The IGA Lounge aims to provide guests with a pleasant and privileged airport experience, regardless of their flight class. 

What is the capacity of the IGA lounge?

The capacity of the IGA lounge depends on the type of lounge, the availability of seats, and the health and safety regulations. The current capacities of the IGA lounge are as follows:

  • The IGA International Lounge can accommodate up to 650 guests and is located on the right-hand side of the International Terminal on the Mezzanine Floor.
  • The IGA Domestic Lounge, which can accommodate up to 450 guests, is located near gate G11 on the Domestic Terminal.
  • The IGA Pop-up Lounge can accommodate up to 200 guests and is near gate A6 at the International Terminal.

Can I sleep in the IGA Lounge?

The IGA Lounge is a premium service offered at the Istanbul Airport for passengers who want to enjoy a comfortable and relaxing pre-flight experience.

The IGA Lounge does not have a specific area or room for sleeping, but it does offer some options for guests who want to rest or nap before their flight. Some of the options are:

Reclining chairs and sofas

The lounge has several seating areas with reclining chairs and sofas for sleeping. However, these are not private or secluded.

Other guests may occupy them. You may also need to bring your pillow, blanket, or eye mask for extra comfort.

Daybeds

The lounge has a few daybeds in the outer seating area near the terrace. These are more comfortable and spacious than the chairs and sofas and have curtains for privacy.

However, they are very limited and popular, so they may not be available or require a reservation.

Sleep pods

The lounge has a separate section called the IGA Sleepod, where guests can rent a private sleep cabin for an hourly fee.

The sleep pods are equipped with a bed, a pillow, a blanket, a reading light, a USB port, a power outlet, and a flight information screen.

They are soundproof, air-conditioned, and lockable from the inside. The sleep pods can be accessed with a Priority Pass or a lounge pass, costing 30 Euros per hour.

Is There Any Smoking Area In The IGA Lounge?

The IGA Lounge does not have a smoking area inside. Smoking is strictly prohibited in the lounge, except for the designated smoking terrace outside the lounge.

The smoking terrace is near the bar area and offers a view of the airport runway.

Guests wishing to smoke must scan their boarding pass or lounge pass to access the smoking terrace and return to the lounge before boarding. 

The IGA Lounge staff may ask guests to leave the lounge or the smoking terrace if they do not comply with the smoking rules or behave in a disruptive or disrespectful manner.

The IGA Lounge aims to provide guests with a pleasant and privileged airport experience, regardless of their flight class.

What is the difference between IGA Lounge and Turkish Airlines Lounge?

The IGA Lounge and the Turkish Airlines Lounge are two different lounges at the Istanbul Airport that offer premium services and amenities for passengers who want to enjoy a comfortable and relaxing pre-flight experience.

However, there are some differences between them, such as:

Ownership and access

The airport owns the IGA Lounge, and it accepts Priority Pass members and pay-in guests.

The Turkish Airlines Lounge is owned by the airline and restricted to Turkish Airlines passengers (either business class or other qualifications).

Location and capacity

The IGA Lounge has separate facilities for domestic and international departures. It can accommodate up to 650 guests in the international lounge and 450 guests in the domestic lounge.

The Turkish Airlines Lounge has a single facility for domestic and international departures, accommodating up to 765 guests.

Amenities and services

Both lounges offer free Wi-Fi, computers, televisions, faxes, showers, disabled passenger access, flight information screens, a meeting room, a children’s playground, buffet food and drinks, and alcoholic and non-alcoholic beverages.

However, the IGA Lounge also offers a free massage service, a pool table, a bar area, a terrace, an open pide service, and a sleep pod section.

The Turkish Airlines Lounge also offers a museum, a cinema, a masseur, a golf simulator, a library, a prayer room, and a tea garden.

Duration and price

The IGA Lounge service is valid for 4 hours per entry pass, and the prices vary depending on the passengers’ age and membership status.

The Turkish Airlines Lounge service is valid for 3 hours per entry pass, and the prices are fixed for all passengers.

Can I use my credit card to buy an IGA lounge pass?

You can use your credit card to buy an IGA lounge pass at the Istanbul Airport. There are several ways to purchase an IGA lounge pass, such as:

Online

You can buy an IGA lounge pass with your credit card by visiting the IGA Pass website or the Istanbul Airport mobile application.

This is usually cheaper than buying at the airport and guarantees your seat in the lounge.

Call center

You can contact the IGA Pass call center at (444 1 442) and buy an IGA lounge pass with your credit card. You will receive a confirmation email with your pass details.

Sales team

You can contact the IGA Pass sales team at reservation@igapass.com and buy an IGA lounge pass with your credit card. You will receive a confirmation email with your pass details.

Info and sales desks

You can visit the info and sales desks located in the airport and buy an IGA lounge pass with your credit card.

However, depending on the lounge’s availability and capacity, this may be more expensive than buying online.

What is the busiest time in the IGA Lounge?

The busiest time in the IGA Lounge may vary depending on several factors, such as:

The season and the day of the week: The lounge may be busier during peak travel seasons, such as summer or winter holidays, or during weekends when more people travel for leisure or vacation.

The flight schedule and the departure type: The lounge may be busier during certain hours of the day when more flights depart or arrive, especially international flights, which tend to have more passengers and longer check-in times.

The lounge capacity and the access policy: The lounge may be busier when it reaches its maximum capacity, which is 650 guests for the international lounge and 450 guests for the domestic lounge. The lounge may also be busier when it admits more guests who are not Priority Pass members or IGA Pass package holders, but pay-in guests who purchase a lounge pass online or at the airport.

The IGA Lounge tends to be busier in the morning and evening hours, especially between 6 AM and 10 AM and between 4 PM and 8 PM. However, this may change depending on the factors mentioned above, and the lounge staff may limit guests’ entry or ask them to leave if the lounge is overcrowded or if they do not comply with the lounge rules. 

Can I bring my food and drinks to the IGA lounge?

the IGA Lounge Food

The IGA lounge has a buffet area that offers a wide selection of food and drinks and a bar area that serves alcoholic and non-alcoholic beverages.

However, some guests may prefer to bring their food and drinks to the lounge for various reasons, such as dietary restrictions, personal preferences, or budget constraints.

Guests are allowed to bring their food and drinks to the lounge as long as they follow these rules:

  • The food and drinks must be in sealed and original packaging, and they must not have any strong or unpleasant odors that may disturb other guests or staff.
  • The food and drinks must not require heating, cooling, or preparation in the lounge, and they must not create any mess or waste that may affect the hygiene or cleanliness of the lounge.
  • The food and drinks must not contain alcohol, as the lounge has a strict no-alcohol policy for outside beverages. Guests who wish to consume alcohol must use the bar service provided by the lounge.
  • The food and drinks must not violate customs, security, or health regulations that apply to the airport or the destination country. Guests are responsible for checking and complying with these regulations before bringing their food and drinks to the lounge.

The IGA lounge staff reserves the right to inspect, refuse, or confiscate any food or drinks that do not comply with these rules or if they cause any inconvenience or discomfort to other guests or staff. 

Who can enter the iGA lounge?

The iGA lounge is a contract lounge at Istanbul Airport that can be accessed by different types of passengers, such as:

  • Business class passengers on most non-Star Alliance airlines
  • Priority Pass members
  • IGA Pass members
  • Passengers who pay the lounge entrance fee

Is Everything in the IGA Lounge Free?

No, not everything in the IGA lounge is free. Some of the services and amenities that are free for lounge guests include:

  • Wi-Fi
  • Massage service
  • Shower facilities
  • Buffet food and drinks
  • Prayer room
  • Children’s play area
  • Billiard table
  • TV
  • Terrace

However, some of the services and amenities that are not free and may require an additional fee include:

  • Duty-free shopping
  • Smoking area
  • Baby care rooms
  • Workstations
  • Nap zones/resting areas
  • Alcoholic drinks
  • Open pide service

Can I Use Lounge Twice in A Day?

The IGA lounge allows a maximum of four hours of access per pass. If you want to use the lounge for longer, you may need to make additional bookings or pay an extra fee.

However, depending on their travel program, airline, or membership status, some passengers may have unlimited access to the lounge. 

Can I access the iGA lounge with my airline ticket?

That depends on which airline you are flying with and your ticket class. Only passengers of the following airlines can access the IGA lounge with their airline ticket, subject to availability and capacity:

  • Turkish Airlines Business Class
  • Turkish Airlines Miles&Smiles Elite and Elite Plus members
  • Star Alliance Gold members
  • Qatar Airways Business Class
  • Qatar Airways Privilege Club Gold and Platinum members
  • Emirates Business Class
  • Emirates Skywards Gold and Platinum members
  • Etihad Airways Business Class
  • Etihad Airways Guest Gold and Platinum members
  • Oman Air Business Class
  • Oman Air Sindbad Gold and Silver members

Conclusion

The IGA Lounge is a spacious and comfortable lounge offering a variety of amenities for travelers departing from Istanbul Airport.

Whether you’re a Priority Pass member, a business class passenger on select airlines, or simply willing to pay the entrance fee, the IGA Lounge provides a relaxing and enjoyable pre-flight experience.

However, consider the potential for long queues, limited free food and beverage options, and potential unavailability during peak times.

Consider these factors when deciding if the IGA Lounge is right for you.

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